Location: Onsite / Hybrid / Remote
Employment Type: Full-Time

About the Role

We are seeking a proactive and experienced Team Lead – IT to manage and guide a team of IT professionals in supporting enterprise systems, infrastructure, and technology initiatives. This role combines hands-on technical expertise with strong leadership and mentoring capabilities to ensure smooth IT operations and successful delivery of projects. The ideal candidate is both a problem solver and a people leader who thrives in fast-paced, dynamic environments.

Key Responsibilities

• Lead, mentor, and develop a team of IT professionals, providing guidance, coaching, and performance feedback.
• Oversee daily IT operations, including network, systems, applications, and end-user support.
• Coordinate and prioritize IT projects, ensuring timely delivery and alignment with business goals.
• Serve as an escalation point for complex technical issues, providing hands-on support when needed.
• Manage IT infrastructure (servers, storage, cloud services, virtualization, and security tools).
• Collaborate with cross-functional teams to align IT strategy with business objectives.
• Ensure compliance with security policies, data protection regulations, and industry standards.
• Oversee vendor management and procurement of hardware, software, and services.
• Track and report on IT performance metrics, resource utilization, and project progress.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of IT experience, with at least 2 years in a leadership or supervisory role.
• Strong technical background in infrastructure, networking, cloud services, and IT security.
• Demonstrated ability to lead and motivate teams in a collaborative environment.
• Excellent communication, problem-solving, and organizational skills.
• Experience with IT service management frameworks (ITIL preferred).

Preferred Skills

• Hands-on experience with Microsoft 365, Active Directory, Azure, or AWS.
• Knowledge of cybersecurity best practices and compliance standards (ISO 27001, NIST, SOC 2).
• Project management experience (PMP or Agile/Scrum certifications are a plus).
• Experience in vendor management and IT budget oversight.

Why Join Us?

• Lead a talented IT team and make a direct impact on business operations.
• Work in a dynamic environment where technology drives growth and innovation.
• Access professional development opportunities and career advancement paths.
• Competitive salary, benefits, and a collaborative culture.